We deliver better customer experiences, higher engagement, and stronger conversions for Melbourne businesses. Automated responses eliminate delays, custom email templates drive interest, instant SMS invoicing gets you paid faster, and Xero integration auto-calculates & generates invoices — so you save 15-40 hours/week and focus on real growth.
Big Screen Entertainment combines 15+ years of custom software excellence with deep Zapier expertise to create reliable, high-impact automations tailored for Australian businesses — tradies, sole traders, and service teams.
We go beyond basic Zaps: we craft custom email templates that increase customer interest & engagement, set up instant automated responses with zero time delay, integrate SMS for live invoicing & thank-yous/reviews, and connect Xero so invoices are automatically calculated and generated — delivering complete workflows that run like a tireless team member.
Automations don't take days off. When properly maintained (we include appropriate monitoring hours), they perform consistently — delivering massive cost & time savings compared to hiring extra staff.
We focus on what matters most: better customer experiences, higher interest, and stronger conversions.
We also provide AI advisory & business consulting to optimise your operations for the AI era. Not every process needs full AI takeover — we help identify high-ROI opportunities, streamline core flows, eliminate bottlenecks, and free you to grow in new areas (upselling, lead nurturing, repeat business).
The result: A unified system that feels modern, responsive, and customer-obsessed — all while slashing overhead.
Zapier handles the 80% of your workflow pains quickly & affordably — no $500+/month platform lock-in. We then layer in custom mobile apps or deeper integrations for the 20% that demands precision.
Pair this with Invoice Better for on-site invoicing, and you have a complete pocket-based operating system — from job completion to payment & review — that boosts cashflow and customer loyalty.
"From 40 hours admin to 4 — every week. Invoices auto-generate in Xero, SMS goes out instantly, reviews roll in. Game-changer."
— The Cart Co. (cart rental business)
We connected their database, accounting software, and customer comms with Zapier + custom tools. Zero manual entry. Automatic SMS invoicing, thank-yous, and review requests.
Connecting 7,000+ apps to create workflows that run while you sleep.
All compliant with Australian privacy & ATO rules — your data stays secure.
Book your Free Workflow Audit — in 30 minutes you'll get:
No obligation — just clarity on how we make your business run smarter.
Book Free Audit NowWe focus on the entire customer journey — not just one Zap. Custom email templates increase engagement, automated instant responses eliminate delays, SMS invoicing gets you paid faster, and Xero integration auto-generates invoices. Every touchpoint is designed to feel responsive, professional, and personal — boosting conversions and loyalty.
We provide AI advisory to identify high-ROI automation opportunities. Not every process needs full AI takeover — we help streamline core flows, eliminate bottlenecks, and free you to grow in new areas like upselling, lead nurturing, and repeat business. Think of it as strategic optimisation for the AI era.
Many standalone platforms charge $500+ monthly for basic SMS/review automations. We deliver superior results through Zapier + custom tweaks — better engagement, faster conversions, zero delays — saving you thousands yearly. Zapier itself uses task-based pricing, typically $20-$100+/month. Check zapier.com/pricing for current plans.
Yes. Automations need appropriate monitoring to perform consistently 24/7. We include maintenance hours and proactive monitoring — delivering reliable results and massive cost savings compared to hiring extra staff. Many clients start with one-time setup then add ongoing support as needs grow.
Absolutely. That's our 80/20 approach: Zapier handles the fast, affordable automations, Xero integration auto-calculates and generates invoices, and our custom apps like Invoice Better handle specialised on-site invoicing. Together they create a unified business operating system — from job completion to payment and review.