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Automation Services

Custom automations built for how your business actually works

We design, build, and maintain workflows that connect your existing tools — eliminating the manual steps that slow your team down and eat into your margins.

Core capabilities

What we build for Australian businesses

Zapier Automations

Multi-step Zaps that connect Xero, CRMs, job management software, email, Slack, and more. We handle the logic, testing, and deployment — you just watch it run.

  • ✓ Trigger → Filter → Action → Notify
  • ✓ Error handling and fallback paths
  • ✓ Ongoing monitoring included
🔗

API & Custom Integrations

When apps don't have native Zapier connectors — or when you need more control — we build direct API integrations using REST, webhooks, and custom middleware.

  • ✓ REST & GraphQL API connections
  • ✓ Webhook listeners and processors
  • ✓ Auth, rate-limiting & error handling
📊

Workflow Audit & Consulting

Not sure where to start? We map your entire operation across every tool, identify the tasks costing you the most time, and deliver a prioritised automation roadmap.

  • ✓ Full workflow mapping session
  • ✓ ROI prioritisation by time saved
  • ✓ Written automation roadmap
🗂️

Airtable & Database Builds

We build Airtable bases, relational databases, and Notion systems that serve as the operational backbone for your automations — replacing messy spreadsheets.

  • ✓ Custom views and dashboards
  • ✓ Relational data modelling
  • ✓ Automation-ready architecture
🏗️

Make (Integromat) Scenarios

For complex multi-path logic, conditional branching, or high-volume workflows, Make delivers more power than standard Zapier — we build and maintain both.

  • ✓ Multi-path conditional logic
  • ✓ Iterator and aggregator modules
  • ✓ High-volume data processing
🔧

Retainer & Support Plans

Your automations need care as your business changes. Monthly retainer plans include proactive monitoring, new workflow builds, and priority support.

  • ✓ Monthly workflow health checks
  • ✓ New trigger builds included
  • ✓ Priority email + Slack support
Real automation examples

Workflows we've built for Australian SMBs

Every business is different, but these are the most common wins we see — each typically saving 5–15 hours per month on its own.

Industry Trigger What happens automatically Time saved
Trades Job marked complete in ServiceM8 Invoice created in Xero + client email sent + Slack notification ~8 hrs/mo
Hire & Rental Rental due date reached Automated reminder to client + dashboard flagged + late fee triggered if overdue ~12 hrs/mo
Professional Services New lead submits contact form CRM record created + follow-up email sequence launched + task assigned to salesperson in Slack ~10 hrs/mo
eCommerce Order placed in Shopify Xero invoice created + fulfilment notified + customer in email sequence + review request after 7 days ~15 hrs/mo
Healthcare New patient booking confirmed Intake form emailed + calendar event created + reminder sent 24hrs prior + post-visit survey queued ~9 hrs/mo
Real Estate New rental application received Applicant auto-acknowledged + property manager notified + reference check email sent + checklist created ~7 hrs/mo
Transparent pricing

Fixed prices. No hourly billing. No surprises.

Every project is scoped and priced after your free audit — these tiers give you a clear starting point.

Starter
$900 AUD

One focused automation connecting 2–3 apps. Perfect for a single high-value workflow.


1 multi-step Zap or workflow
2–3 app integrations
Build, test & go-live support
2-week post-launch monitoring
Delivered in 3–5 business days
Get started
Full Stack
Let's talk

Complete system integration — multiple departments, custom APIs, and an automation infrastructure built to scale.


Unlimited workflows in scope
Custom API & webhook builds
Airtable/Notion database build
3-month monitoring & support
Full documentation delivered
Dedicated Slack channel
Request a quote

All prices in AUD ex GST. Final pricing confirmed after your free audit. Zapier platform costs are separate.

Ongoing

Monthly Support Retainer

Keep your automations running, expanding, and adapting as your business grows. Includes proactive health checks, new workflow builds, and priority support.

From $350/mo
Discuss a retainer →
Our process

How we build your automation: step by step

A clear, fast process that gets your first automation live within days — not months.

1

Free 30-Minute Audit

We meet via video call or in-person (Melbourne metro). You walk us through your tools and daily workflow. We identify the 3–5 highest-value automation opportunities and estimate time savings for each.

2

Scoping & Fixed-Price Proposal

Within 24 hours of your audit, you receive a written proposal: exactly what we'll build, which apps we'll connect, what you'll save, timeline, and a fixed price. You approve before we start a single line of work.

3

Build in Staging Environment

We build every automation in a staging/test environment first, with dummy data. We map every trigger scenario, test every edge case, and document the logic before anything touches your live systems.

4

Live Deployment with You Present

We deploy live on a call with you. We walk through each automation step-by-step, confirm it's working correctly on real data, and hand over full documentation and a short screen recording of how it works.

5

Monitor, Refine & Expand

We monitor your automations for the first month. If anything breaks — Zapier API changes, new edge cases, app updates — we fix it. Then we look at what to build next as your confidence in automation grows.

Zero obligation

Start with a free audit — see exactly what's possible

We'll map your workflow, identify your top automation wins, and give you a clear ROI estimate. No cost, no commitment, no sales pressure.

Book Your Free Audit
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